Your account
Delete your Koffee account
Delete your Koffee account and everything attached to it. You can do it in the app in a few taps, or ask us by email. Deleting is permanent and can’t be undone.
Request account deletion1Delete it in the app
- Open Koffee and sign in.
- Go to the Profile tab, scroll to Account and tap "Delete account".
- Confirm in the dialog. Your account, data and uploaded photos are deleted straight away and you are signed out.
2Can’t use the app? Ask us by email
- Email hi@jannickholm.dk from the address your Koffee account uses, or use the button above to open a pre-filled message.
- Use the subject "Delete my account".
- We confirm the request came from the account owner. If you signed in with Google or Apple, write from the email address linked to that sign-in.
- We delete the account and reply to confirm.
3What gets deleted
Your account (email address and sign-in details) and all content attached to it: your collection, tasting notes, brew logs, reviews, follows, push token, submissions you made, and any connected Fellow Aiden login. Photos you attached to submissions are removed from storage. A photo that has already been published as a coffee's picture belongs to the shared coffee catalogue and is not linked to your account, so it stays on that coffee's page; email us to ask for a specific one to be removed.
4What we keep, and for how long
Nothing else is kept after deletion, except where the law requires us to retain it. Deleting in the app takes effect immediately; email requests are completed within 30 days of your confirmed request. Coffees you added to the catalogue stay for other users, with your name removed from them.
5Want to remove only some of your data?
You can keep your account and delete specific data instead. See the data deletion request page.